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RETURNS AND EXCHANGES
Your online purchase can be returned within 30 days of the purchase date and must meet the following guidelines;
We can only issue refunds to the credit card or PayPal account which was used to complete the original purchase.
Please email firstname.lastname@example.org to advise of all return requests. You will be issued with a return number and instructions to complete the return/exchange.
We do not offer exchanges. Please return your products and complete a new transaction for an alternative size.
Please note Berts Footwear is not liable for lost product being returned, so we strongly encourage documenting your return tracking number.
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